I am currently only a Bronze FF, but come the renewal date of July 1 for status, I will have just reached Platinum. Airline boss Alan … Compare and book hotels in Australia. Qantas Points will not be earned on cancelled or refunded bookings. For further information, visit Qantas Hotels. I made the point of asking where 'John' was and he said Hobart. Eligible Qantas hotels excludes Classic Hotel Rewards. You can now view and print your reservation, or extend or shorten your stay online. © Qantas Airways Limited ABN 16 009 661 901, Your rights under the Australian Consumer Law, Qantas Australian Domestic network changes, Temporary inflight and airport service changes, Personal items, toiletries and medicinal items, Recreational and sporting petrol powered equipment, Taking medical equipment and medications onboard, Qantas Frequent Flyer Earn Category tables, Physical Qantas Frequent Flyer card and kit distribution, Big Points Sale | Points Plus Pay - Flights, American Express Ultimate Experience Competition, Double Status Credits on Qantas flights to Ballina, Triple Qantas Points on Qantas flights across Australia. Use the Qantas App to book and manage your trip with features such as check-in, seat selection, boarding pass access, My QFF and more. You can check the cancellation policy for your booking via. Get in touch with our team if you have questions about your Qantas Hotels booking, would like to give feedback about your experience and more. Create sale alerts with the Qantas smartphone app or subscribe to Red Email. We strongly encourage only those customers staying within the next 7 days to contact us if needed. cheers Peter . If you choose this option, we will also credit you 1,000 bonus Qantas Points. To earn Qantas Points, quote your Qantas Frequent Flyer membership number when booking. Qantas Points cannot be split between two or more members occupying the same room. Purchase an Extra Legroom seat, choose a seat for your flight and view Exit Row seating requirements. Please try again later. Qantas has re-launched its popular 1990s 'mystery flights' to help get passengers to domestic destinations that have suffered as a result of the Covid-19 lockdowns. Qantas Hotels. If the item is faulty, damaged or unfit for use, you should contact the Qantas Frequent Flyer Contact Centre within 7 days of receipt to arrange for an exchange or refund. Further information can be found at Qantas hotels/Contact Us. Request wheelchair assistance. The familiar smiles are waiting to welcome you onboard. AFF member Phil_vic booked a hotel room on the Qantas website for $236. Need help with your Qantas Hotels booking? Find out how to change your booking, contact your local Qantas Office and get answers to other questions. Choose from over 200,000 accommodation options + earn 3 Qantas Points per $1 spent with Qantas Hotels Chat with a member of our customer service team. ~ Saving is off the hotel's generally available rate for the same property, room type, days, inclusions and conditions. How do I know my online hotel booking is confirmed and what information is displayed in the email? Check-in * Check-out * Nights * Rooms* Flexible with dates. Where a lower rate is found on another website, the Qantas Hotels Price Promise offers 1,000 Qantas points and a refund of the price difference – $75 in this case. Upgrade my browser. We believe the journey should be as exciting as the destination. It is a fully automated system, there is no manual involvement, so it is pretty hard for them to have messed up the booking. But in the light of present conditions, if the tickets and hotel are refundable, then yes, we'll return the travel credits used (or points/refund the card equivalent to the amount charged). Points Club members will earn 25% more Qantas Points, and Points Club Plus members will earn 50% more Qantas Points, on hotel stays booked through qantas.com/hotels excluding Qantas Holidays bookings, Airbnb bookings and Bonus Points awarded upon receipt of a Qantas Hotels cancellation credit voucher. Qantas Points will be credited to your account at least 8 weeks after check-out. A business must be a Qantas Business Rewards Member to earn Qantas Points for your business. Qantas predicts international flights will return and Australia's borders will open by the end of October - not soon enough for the company as it lost $1billion in just six months. Get help from Qantas … I used the Qantas chat this morning to upgrade as the booking had the 'Change' button greyed out. Book flights, multi-city or round the world trips, search using our interactive map or redeem a Flight Credit. Qantas Points will be credited to your account at least 8 weeks after check-out. How to connect with us through Social media platforms. If you booked a hotel outside of Australia before 19 March 2020 with an arrival date between 20 March and 31 May 2020, we are offering credit vouchers for all bookings – even those that were originally non-refundable, provided you contact us within 72 hours of your scheduled check-in. Earn 600 Qantas Points on stays overseas. Earn Qantas Points when riding with Uber to and from eligible Australian airports. Our WebChat service is available 7am-7pm (AEST), seven days a week. Country * City/Region * Location . If you're getting in touch during these hours, the WebChat pop up will appear once an agent is available. Upgrade your web browser for an enhanced experience. Qantas has rolled out its Facebook Messenger chat bot in the UK, following a launch in Australia earlier this year. The more you fly, the faster you'll enjoy benefits like priority boarding; or earn points to unlock Points Club, where you'll enjoy benefits like lounge access, or The Qantas Club to start your journey off right. Use your points for flights, upgrades, hotels, or car hire. Book 10 or more passengers travelling to the same destination. Previously, for example, hotel front desks had to fill out a ticket and make price-change requests for walk-in guests via chat, and hotel staff often didn’t get a timely response. Options for mobility and medical assistance and first-time flyers. I used live chat on Thursday to ask why I couldn't do online checkin for a flight on Friday. Track updates on extreme weather or other major issues that may impact your flight. Customised deals, dedicated account management support, saving plans and travel policies for large companies who fly a lot.
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