© 2004-2021 ComplaintsBoard.com. As I waited for it to be processed by Great Expressions, I received a notice from a collections agency for part of the balance due and bill from Great Expressions still attempting to collect the incorrect amount and documenting that part of the balance had been sent to collections. Great expressions also failed to find a cavity which I even knew was there. I received dental services from Great Expressions in July and August of 2018. I sit and am told by a random woman I need full x-rays, when I told them I already had them done by my last dentist about 4 months ago. He missed a diagnosis, that is all. Please go anywhere but this dishonest place. Do no go to this Dental office or any of the Great Expression location. My husband and I had lots of cavities fixed here only to have to pay a different dentist to fix them ALL! I received dental services from Great Expressions in July and August of 2018. For a health facility, it is not clean or appear to be sterile at all. I explain to Dr. Jones that I will not have another root canal done but my mouth was feeling better and I just want crown put on and he agreed. Better Business Bureau ... Access the headquarters listing for Great Expressions Dental Centers here. I heard a atlases 3 people says they hate this place or this is ridiculous or something negative about the customer service. Great Expressions Dental Centers Dental Filling. View full Great Expressions Dental Centers overview, Contact Great Expressions Dental Centers Customer Service. Several times I called and the voice mail box was full and when I was able to leave a voice mail, my calls were not returned. This is a responsibility we take seriously – never more so than in times like these. Great Expressions Dental Centers Customer Care. The Great Expressions Team appreciates the trust you place in us as your dental care provider. The service was fine but the billing manager sent the insurance claims to my children's' insurance company instead of mine. Great Expressions Dental Centers was first mentioned on PissedConsumer on Mar 31, 2013 and since then this brand received 336 reviews. I went hoping for a tooth cleaning that Medicaid provides 2 a year for, and left feeling grossed out and angry. The only worse way of selecting dentists is by TV advertisements. She also called out my doctor and told me your doctor and you need to think of what you do before you take medications youre allergic to! Really disappointment by the standard of your company. I did send the young lady @ my local office copies of the EOB from my insurance company for her review. I believe I should have receive a better treatment as a patient and as a human being. The 2nd opinion dentist greatly disagrees, after checking my teeth, the results were all 1, 2, 3 - no periodontal disease. You had problems, but decided to give the crooks a "second chance." Great Expressions Dental Centers Overview. Review #1817771 is a subjective opinion of poster. Nobody but the biggest crooks and desperate dentists sign PPO contracts anyway. I called the office and it took many phone calls to even be able to speak to the billing manager Casey. Dr Mohr is very personable & kind. The floors were covered in dirt, especially the corners, cabinets beat up, walls dirty, and exposed foam insulation and piping. I noticed this in January when my billing statement showed my claims were declined and Great Expressions wanted full payment. Great Expressions Dental Centers ranks 78 of 385 in Dentistry category. User's recommendation: Never would I recommend. 3 Great Expressions Dental Centers General dentist jobs in Palm Beach Gardens, FL. I wish I could give negative stars about my experience here. What is your customer experience with Great Expressions Dental Centers? Not sure why you wanted to go to GE instead of a regular dentist in private practice, but you made a big mistake. He is a Quack. And why did you not get x-ray copies sent to Great Expressions beforehand? I tried unsuccessfully to drop a complaint on their "contact us" link, it kept returning with an error. You are micromanaged to death... Management is rude and disrepectful. While I was gone I called medicaid and they told me they should have filed a submission to them. We fought with corporate 2 years and they refuse to give us a refund. When I first came in due to admin error my insurance was not available so I paid for the service with my care credit card and purchase Dental Expression $69 plan to cover x-rays. That wasn't done, it was fish and bait tactic. As I waited for it to be processed by Great Expressions, I received a notice from a collections agency for part of the balance due and bill from Great Expressions still attempting to collect the incorrect amount and documenting that part of the balance had been sent to collections. I had a root canal done at the Eagles Landing Location. In fact, I am surprised that even Great Expressions messes with Moochercaid. But they didn't. Therefore, even after getting root canal on the miss diagnosed tooth, I still had 3 month of pain, until he finally prescribed the correct antibiotic to get rid of the pain. Recent recommendations regarding this business are as follows: "Don’t go to any GEDC unless you like to be shuffled in and out and be told you need every product and adjust I’ve service available", "DO NOT USE GREAT EXPRESSIONS FOR YOUR DENTAL NEEDS! See reviews for Great Expressions in Saint Petersburg, FL at 400 Carillon Pkwy Ste 120 from Angie's List members or join today to leave your own review. The tone she took with me was not acceptable. What your saying does not even make sense. Which she neglected to do my tooth cleaning that appointment due to it needing pre-authorized ahead of time, but she had no problem getting a pre-authorization for the $1000 tooth guard in 10 minutes. PeopleClaim helps resolve consumer and commercial complaints against businesses, professionals, government agencies, or individuals by exposing bad business practices and unfair treatment. The result -- Great Expressions wanted me to get 8 needless root canals and crowns!!! I don't plan on ever going back to Great Expressions Dental. Review #1825413 is a subjective opinion of poster. These were some of his issues with Great Expressions; 1. ANYWHERE! I have tried extremely hard to get Great Expressions to correct the billing so I could pay the correct balance, but they do not return calls or emails. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. 75 customer reviews of Great Expressions Dental Centers. I loved their work. Although we once gave in and payed the bill that we really didn't owe but they sent it to collection so we didn't want that on our records. New patients beware. Explain my bad experience and ask that I just get the crown put in permanently that was put in temporarily my previous visit because Dr. Jones wasn't sure whether a root canal would need to be done. Crooked insurance companies don't care who they let in-network as long as they sign the contract. I refused to go back, and he had to refund half of my money. Name: Emmanuel Pradere Review #1597732 is a subjective opinion of poster. So he said before I make a decision how we will take care this let me speak to my orthodontist Dr. Woods. Get Accredited Business Login Scam Tracker. It took three months and six phone calls for her to submit the claims to my insurance company. DO NOT GO to Dr. Stephen Smith on Pointe South in Jonesboro, Georgia. On my next appointment which was a week later (3 weeks) from the root canal I still had the abcess showed it to Dr. Jones who said wow you have an infection not good so he wrote me a prescription for antibiotics and pain medication and suggest I make an appointment to come back for a possible second root canal. There are rules that guide the termination of a dentist/patient relationship, and these rules has been completed ignore. Providers Overview Location Reviews XX Providers LIARS, YOU'LL BE SPENDING YOUR HARD EARNED MONEY ALTHOUGH ALL SHOULD BE COVERED BY INSURANCES. His license should be revoked. Ridiculous wait time- plan on waiting at least 30-40 minutes minimum even with a scheduled appointment. LIARS, YOU'LL BE SPENDING YOUR HARD EARNED MONEY ALTHOUGH ALL SHOULD BE COVERED BY INSURANCES. After my x-rays are done, the woman tells me there are NO DENTAL HYGIENISTS THAT WORK HERE AND ONLY 1 DOCTOR WHO DOES EVERYTHING! Mopping floors in Waffle House is a more respectable occupation. ComplaintsBoard.com is an independent complaint resolution platform that … Initial Great Expressions Dental Centers complaints should be directed to their team directly. This dental office has 6 doctor ratings including 2 doctors who are highly-rated. He never even prescribed anything for the abscess. When I finally spoke with Casey, I gave her the correct insurance information. Review #1663983 is a subjective opinion of poster. Great Expressions; ARTHUR HALTTUNEN, DDS DENTIST WILL GIVE YOU THE RUN AROUND, LACKS CLEAR COMMUNICATION, LACKS BASIC DENTAL SKILLS, ONLY 1 PERIODONTIST TO SUPPORT PATIENTS OF FIVE OFFICES...YOU'LL BE WAITING NO MATTER HOW URGENT. Great Expressions Dental Centers Dental Service. The office is telling me out of the $1890.00 I paid they only owe me $866 that is so wrong. Review #1644900 is a subjective opinion of poster. See reviews, photos, directions, phone numbers and more for Great Expressions locations in Commack, NY. I've had regular cleanings and deep cleanings, so I know the difference. Go to a private practice dentist with a solid reputation. I called the insurance company and their representative told me that the claims had been submitted as if I was part of a PPO, when actually my insurance was an HMO. See BBB rating, reviews, complaints, & more. Nobody really wants those patients in their practice. Husband has Alzheimer's. 332 Great Expressions Dental Centers reviews. Great Expressions Dental Centers ranks 78 of 384 in Dentistry category. Great Expressions Dental Centers in Gainesville, GA 30501 - phone numbers, reviews, photos, maps, coupons in Golocal247.com And I said he gave me them before I knew I was allergic, therefore it was no ones fault and why does it matter here when Im in for a standard Medicaid tooth cleaning. If this is the way you treat your patients that have been going to you for over 15 years. I told her I came for a simple tooth cleaning, just graduated college, still dont have a career yet, and am sorry that I cant pay for that and am not interested. People have to wait more than an hour for their scheduled appointment. www.realthanks.com. I filed a complaint with you on or about 4/18/2019 regarding the treatment i received from the above office... June 24, 2019 After teeth are cut down for bridges, the roots can die, or decay can occur around poorly sealed bridge margins. See reviews for Great Expressions in Atlanta, GA at 10 10th Street 100 from Angie's List members or join today to leave your own review. With me, I had ALL my teeth removed & screws were put in to help my gums heal. They weren't thorough with me, even when I made the appointment. There is not enough information available to create the chart. What happened? The lady never answers the phone I finally get it sorted out . You must not have agreed to it. He should not even have DR. in front of his name. Was very uncomfortable & couldn’t eat. I have called and asked to speak to a supervisor. Best regards The first time they billed the wrong company . My new dentist is amazing and I’ll never go anywhere else again! I knew that was *** As Im sitting there, I look around and realize something is wrong about this place. Rights Reserved, You Are About to Contact PissedConsumer.com. I didnt want to sign anything for this place. What she tells me next I couldnt believe. So I'm done. One of the best Dentists, Dental business at 247 Merrick Rd #103, Lynbrook NY, 11563. So a nice young lady at the office reach out to me I explain the situation she advise that I would need to keep up with when the payments from the insurance has been posted because she does not have access to keep up with it and she will then work with me to get matters cleared up. She said she had to do them to determine the type of tooth cleaning I need. 9 reviews of Great Expressions Dental Centers - Westchester "Oh, I failed to mention Dental Arts of Westchester is now known as Exceldent dental of Westchester. Pattern of Complaint: In May 2019, BBB investigated Great Expressions Dental Centers’ business practices. The company's filing status is listed as Active and its File Number is 21046149. I called the insurance company and their representative told me that the claims had been submitted as if I was part of a PPO, when actually my insurance was an HMO. I keep calling but she has the front desk not to answer my calls or take down my number . Like $550. I dont drink alcohol at all either (which she assumed since Im young I guess?). I go into the office, and get the paperwork to fill out. I was told someone would contact me in 30 days, but they never did. They always say they are backed up. It has taken a long time due to COVID, but finally yesterday I received my bottom implant & they wet in perfect the first time. Once the claims were submitted, my balance due only changed by a very small amount. (Bridge) in which I am almost finished paying for and has a small balance left. It's a revolving door. I was assured many times from both A.D & G.E that my credit would carry over with no problem, well guess what? Really saved some money going to a chain clinic on your insurance list, didn't you? There are many directions in dentistry. Now I'm in the process of reporting this operation to the BBB and attempting to dispute these outrageous charges for services not provided. Address: 42 Bridgestone Lane I am requesting to be compensated by Great Expressions Dental for this inconvenience. I said why and you never told me ANY of that!! I was in the office at time and I was asked to fill a bunch of paper. Because if not, they will try to get over on you though billing. As a patient, do I the right to manifest my concern about a treatment done badly or I just open my wallet and accept whatever it comes? We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Great Exspressions didnt get all the decay out before filling the teeth. Even Aspen doesn't! That is why bridges are not done anymore. This is the worst company I have ever had to do business with they don't care for there patients even if there In pain they will laugh in your face and tell all your medical information loud for other patients to here they never pick up the phone and hold times are insane the new office manager at the fathersound location is so nasty she and all the front desk staff is too they don't have any care in the body they are very rude and there's no one controlling it it's gotten so bad there it's filled with negative energy and I can't even get my medical records they won't answer the lie and say the fathersound location is closed when there sitting right there in it it's a disappointment and I never wanna do business with them they are money hungry evil people. He misdiagnosed an abscess, purposely, so that he could say it was the tooth next to the abscessed tooth. You go to the bottom of the barrel when you select dentists off an insurance list. I find that their business practices are unethical, sloppy and unprofessional. When I got home, I told my grandma about it and told her I should have set up a camera or something because I felt like I was on an episode of the show What Would You Do? Yet she kept raising her voice and getting frustrated in my face while Im sitting quiet knowing its not worth arguing with her and I want to quietly get the heck out and never come back. If they are in network call that Insurance Company to get them involved for letting these crooks get in network. I have never felt so upset by any doctor or any person ever, and I was quiet the whole time until I finally got to leave after two hours. No dental office can tell the type of cleaning you need without being able to visualize the tartar on x-ray. You can also file complaints with the Better Business Bureau, the American Dental Association, the Georgia Dental Association, and the Georgia Office of Consumer Protection. Great Expressions Dental Centers was first mentioned on PissedConsumer on Mar 31, 2013 and since then this brand received 336 reviews. The service was fine but the billing manager sent the insurance claims to my children's' insurance company instead of mine. Dental services and great expressions dental reviews. Glassdoor has 332 Great Expressions Dental Centers reviews submitted anonymously by Great Expressions Dental Centers employees. Similarly, simple extractions are upcoded to surgical extractions. I suppose when someone dies, they will stop him. She advised me to file a dispute, which I did. Great Expressions Dental Centers ranks 79 of 387 in Dentistry category. Once the claims were submitted, my balance due only changed by a very small amount. Great Expressions Dental Center (Warren Specialty) charged me $1000 for a 20-minute teeth cleaning--after I'd been assured I required a deep cleaning, an invasive procedure in which teeth are scaled and planed below the gum line. This feature is currently under development. Great Expressions Dental Centers Dental Cleaning. Discuss the issues you have had with Great Expressions Dental Centers and work with their customer service team to find a resolution. I'm making an appointment somewhere else. They work with patients of all ages!" The big metal box behind the office that is emptied once a week! I filed the complaint last Monday, and I was told they would forward to the right department but I have dont think that happened. The insurance rep cc'd me on the email she sent to Great Expression which itemized what my insurance covered. Compare Great Expressions Dental Centers and Aspen Dental pros and cons using consumer ratings with latest reviews. Great Expressions Dental Centers (Headquarters) - Southfield, Michigan - PeopleClaim. Had a visit recently at one of Great Expression locations center and I was treated very rude and unprofessional by the front desk staff. It's frustrating and that's not all they over charge me one month and didn't wanna get me a refund it's just been stressful and annoying . Get reviews, hours, directions, coupons and more for Great Expressions Dental Centers Clinton Township at 18557 Canal Rd Ste 5, Clinton Township, MI 48038. Sorry but here is a fact: Moochercaid dental fees are so low dentists lose money treating patients. This is a responsibility we take seriously – never more so than in times like these. I used to go great expressions dental clinic on hospital drive in Douglasville, and I have had an excellent Dentist that used to be my Dentist by the name Dr. Champion. They are crooks in disguise everyone needs to call Better Business Bureau on them to make their complaints. Went to Monticello office. I am not sure of what had happened she no longer worked at great expressions dental. So, in the early and middle age, people basically turn to the dentist for dental treatment and sometimes for the removal of teeth. Then I get the confirmation text saying its for 12pm. Review #1830273 is a subjective opinion of poster. To add insult to injury. Opening hours Great Expressions Dental Centers, phone number +1 516-889-5050 and address 230 Long Beach Road, Island Park, NY 11558, reviews and vacancies on the site, photo. Weird how that worked out. So I didn't go through with getting the braces. And to be back @1:30. A professional doctor told me to drink alcohol to solve a subconscious issue over teeth. Billing a regular cleaning as such would lose money. They told us to go eat lunch, as they were too. Same great staff, caring and concerned! Did you have the crummy white plastic fillings in your back teeth that leak and need replacement in only a few years? Search for other Dentists in Clinton Township on The Real Yellow Pages®. She claimed she had submitted them, but the insurance company did not receive them. Great Expressions Dental Centers - Carrollwood Commons is a dental office located in Tampa, FL. You are stretching it a bit far with your conspiracy theory that he intentionally misdiagnosed because he wanted to do a bridge. The doctor admitted to error gave me a prescription for... My name is Ada Watkins - I went into your Bank Street Office Fayetteville GA - was very dissatisfied with service - was informed I would receive refund to my Care Credit Card 12/17/2019 - Today is 2/3/2020 as of this day I have not received credit - I need to receive treatment can not because I can't get you to give me credit Who do I have to talk too - or where do I have to go to get credit Please help me. On 9/5/19, I emailed a Great Expressions rep who curtly told me to communicate with the Sunlife rep and who refused to answer any additional emails. I wasn't wanting to leave a message I wanted to speak to a person. I noticed this in January when my billing statement showed my claims were declined and Great Expressions wanted full payment. I see doctors laughing and talking in the hallway and not taking patients. I find that their business practices are unethical, sloppy and unprofessional. The algorithm is subject to change in future. Review #1573453 is a subjective opinion of poster. He hit me up for $4,000. I discovered today that I was dismiss as a patient by Dr. Revis after a complain I made in 2019. A free inside look at company reviews and salaries posted anonymously by employees. If you wish that your prior post be removed, submit a notarized letter, Great expressions charged for service not performed, Unacceptable amount of time for billing errors to be corrected, It was the worst dental experience i ever had. ALWAYS. In regards to the services I have received, and the customer services I have received. In the meantime, they have sent my bill to my husband and it is his name on the collections account. The Great Expressions people acted like we had never seen a dentist! Ame for a routine 6 month cleaning. She could not adjust the crown from the cheap Chinese lab to your satisfaction? When I finally spoke with Casey, I gave her the correct insurance information. I asked why and her reason was the doctor is superwoman in a sarcastic tone then walked away. Often they good up treatment like they did your root canal. But he was probably trying to cover up the misdiagnosis. Judging by how the doctor woman spoke to me in person, she will most likely deny my review acting like nothing happened. I feel terribly for the other people who have no choice but to go there. I asked for my money ($100) back. He did not even know what to prescribe. All the situation was poorly managed, really unprofessional. Review #1630101 is a subjective opinion of poster. This company does respond, but not as often as you'd expect them to. Oh, they forwarded it to the "right department" all right. Great Expressions Dental Centers was first mentioned on PissedConsumer on Mar 31, 2013 and since then this brand received 336 reviews. This page is impossible to fill in, does take what I want to add. My previous dentist had at least 10 hygienists working for him. Not a happy customer at all. Most commonly, consumers tend to contact Great Expressions Dental Centers to ask questions about: Payments and Charges, Refund, Request for Information. However, my experience is truthful and appalling which is exactly why Im writing this review. I tried to contact GE using their 'Contact Us' page on their website, but when I click submit, it gives me an error message. The overall rating of the company is 1.7 and consumers are mostly dissatisfied. To learn more about the ways to appreciate the reviewer please visit The insurance rep cc'd me on the email she sent to Great Expression which itemized what my insurance covered. Acct # 960925 Chrisdan Reid - My daughter came for braces May 2017. Crooks behaving like crooks. The 'dentist' scraped above the gum line, polished my teeth, and was done. My family all are patient in this location. The Registered Agent on file for this company is John Herbert and is located at 101 Vickery Street, Roswell, GA 30075. Read employee reviews and ratings on Glassdoor to decide if Great Expressions Dental Centers is right for you. Except Johnny never came out and what happened, happened. They wanted to … I saw Dr. Jones and his dental assistant. I did not have a need of treatment since then. Thank god I had medication at home that I could take for pain but 2 weeks in I ended up with an abcess in the same area where the root canal was done. What she said was absurd, and then told me I needed a $1000 tooth guard made, which she will give me a special offer of $400 to do right now. Use this comments board to leave complaints and reviews about Great Expressions Dental Centers. So I made an appointment for my 14 year old son, this was his consultation. The overall rating of the company is 1.7 and consumers are mostly dissatisfied. I asked, WHAT ABOUT MEDICAID, HOW MUCH DO THEY PAY?? I was appalled and disgusted by everything she said to me and how she said it by tossing the paper on the counter angrily right in front of me. This was still not fair. Nobody but the most desperate young dentists want to work in these clip joints.